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Trip Cancellation Service Fees
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“Package Reservation” - means a single reservation for Travel Services that includes only the flights and a hotel, resort or similar accommodation at one destination or an escorted tour. Additional components will be regarded as Ancillary Travel Services even if booked with the same supplier;
“Cruise Reservation”- means a reservation for an ocean or river cruise with or without flights. Additional components will be regarded as Ancillary Travel Services even if booked with the same supplier;
“Flight Reservation” - means a reservation for flights only, including the return flights on the reservation, but does not include connecting, internal or additional flights that are separately ticketed. These shall be regarded as separate flight reservations.
“Customized Reservation” – means a reservation that has been customized to meet the individual requirements of a customer;
“Ancillary Travel Services” - means hotel reservations, transfers, car hire reservations, local tours, train reservations, restaurant and show reservations, theme park passes and similar reservations;
“Disbursement” - means the actual cost as charged to the Agency of any disbursement incurred in providing the above services including long-distance telephone calls, mailing and courier costs, bank charges, fees charged for assistance to the Customer in destination and similar costs.